Terms & Conditions
1. About this website
This website is operated by Power Pulse Trading FZE, based in FZE Sharjah, United Arab Emirates. It is an industrial electrical products catalogue and sourcing website. It is intended to help customers identify available stock and submit enquiries by email or WhatsApp.
2. Catalogue information and quotations
Product listings, descriptions, stock lists, specifications, images, prices, discounts, quantities and datasheets are provided for general commercial reference. They do not constitute a binding offer, guarantee of availability, or confirmation that a product is suitable for a particular purpose.
A sale is formed only when Power Pulse Trading FZE issues a written quotation or order confirmation and the parties accept the agreed commercial terms in writing.
3. Prices, discounts and availability
All prices, discount indications, product quantities and stock status are subject to confirmation at the time of enquiry or quotation. Unless expressly stated otherwise in a written quotation, prices do not include freight, insurance, customs clearance, import duties, taxes, VAT, bank charges, installation, testing, or local compliance costs.
Power Pulse Trading FZE may correct typographical, technical, price, stock or data-entry errors and may update, suspend or remove listings without prior notice.
4. Buyer responsibilities
The buyer is responsible for confirming the part number, technical specification, voltage, rating, compatibility, application, required approvals, and any local regulatory requirements before placing an order. Technical support or sourcing assistance from Power Pulse Trading FZE does not replace the buyer’s own engineering, design, safety or compliance verification.
5. Orders and payment
Payment terms, currency, lead time, validity period, delivery terms and any required deposit will be stated in the written quotation or order confirmation. Power Pulse Trading FZE may require full or partial payment before dispatch, depending on the order and supplier conditions.
6. Shipping & delivery
Power Pulse Trading FZE supports supply and shipment worldwide, with frequent customer support across the United Arab Emirates, Qatar, Saudi Arabia, Oman, Bahrain and Kuwait. Delivery dates are estimates unless expressly guaranteed in writing.
Shipment method, delivery point, risk transfer, insurance, customs clearance, import permits, duties, local taxes and applicable Incoterms® rules will be confirmed in the quotation or order confirmation. The buyer is responsible for providing accurate consignee, delivery and import information and for meeting destination-country requirements unless agreed otherwise in writing.
7. Returns, shortages and claims
Returns require prior written approval from Power Pulse Trading FZE. Special-order, non-stock, installed, altered, damaged, used or incorrectly ordered products may not be returnable. Any shortage, transit damage or discrepancy must be reported promptly with supporting photographs, packing details and delivery documents.
8. Intellectual property and third-party marks
Brand names, logos, trademarks, product names and datasheets displayed on this website belong to their respective owners. Their use on the website is for identification of products and sourcing capabilities and does not imply sponsorship, endorsement, agency or affiliation unless expressly stated.
9. Limitation of liability
To the maximum extent permitted by applicable law, Power Pulse Trading FZE is not liable for indirect, incidental, special, consequential or business-loss damages arising from website use, product information, delayed availability, shipping delays or third-party supplier performance. Nothing in these terms limits liability that cannot legally be excluded.
10. Governing law and disputes
These terms are governed by the laws applicable in the United Arab Emirates. Unless a written agreement provides otherwise, the courts of Sharjah, United Arab Emirates will have jurisdiction over disputes relating to these website terms.
Privacy Policy
1. Information we collect
When you contact us, request a quotation, share a lot, subscribe to updates or otherwise use this website, we may collect your name, company name, work email, phone number, country, requested parts, quantities, message content and technical information such as browser, device and website usage data.
2. How we use information
We use information to respond to enquiries, prepare quotations, verify stock, communicate about orders, provide requested documents, improve the website, prevent misuse and meet applicable legal, accounting, customs or compliance requirements.
3. Sharing information
We may share relevant information with logistics providers, freight agents, customs brokers, insurers, payment providers, technology service providers and suppliers where reasonably required to answer an enquiry, supply an order or comply with law. We do not sell personal data to advertisers.
4. International transfers
Because we serve international customers and may use global service providers, information may be processed in countries outside your country of residence. We take reasonable steps to use service providers and safeguards appropriate to the nature of the information.
5. Data security and retention
We use reasonable technical and organisational measures to protect information. No internet transmission or storage method is completely secure. We retain information only for as long as reasonably necessary for the purposes above, legal obligations, dispute management and business records.
6. Your choices
You may ask us to update or correct your contact information, opt out of marketing messages, or ask questions about how we process your information by contacting us at the email below. Some information may need to be retained where required by law or for legitimate business records.
Contact
For questions about these terms or this Privacy Policy, contact:
Power Pulse Trading FZE
FZE Sharjah, United Arab Emirates
sales@powerpulseglobal.com
+974 7026 8021